from “The Fish Rots From The Head: The Crisis in our Boardrooms: Developing the Crucial Skills of the Competent Director” by Bob Garratt
Organisations need to change and learn. The question is how fast? This axiom helps in understanding and answering that.
We focus on understanding the key external drivers and trends that matter for the business. The demographic ones, technology ones, the rules and regulations, economy, environment and competition.
All of this need to anchor back to the customer and their expectations, pains and gains.
This is not enough. We need to fast forward and see where the world is going into the future. What does it look like in 2028?
By doing this work, we will then understand the rate of change. Each industry will be effected differently. A combination of the Porter’s forces (suppliers, demand, competition etc) and the external drivers and trends.
Now go back and check.
Now lets look into the future
Is your rate of learning greater than the change in the environment? If not, what are you doing about it?